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Experience

Senior Product Designer, JPMorgan Chase

Scaled a unified personalization framework across mobile and web platforms; transformed complex data into intuitive discovery journeys driving $143M in NPV.

July 2024 – Now

Product Designer, NBCU Peacock

Improved account experience, contributing to 4M+ subscribers through UX and experimentation.

June- Aug 2023

UX Designer, The Wall Street Journal

Designed end-to-end digital experiences; improved usability and engagement across editorial and subscription flows.

Dec 2021- May 2022

UX Designer, Compass

Designed product experiences for real estate platform; enhanced search and user journey across listings and transactions.

June - Dec 2021

Junior Graphic Designer, Outre

Developed brand and visual systems across digital and print, delivered client-facing assets, and built foundational UX for the first mobile app.

2020-2021

UX Design Intern, Doosan Hydro Technology

Led user research and redesigned chatbot workflows, improving usability and driving 5× growth.

2019

Education

MPS HCI, New York University

2022 - 2024

BFA Design, School of Visual Arts

2016 - 2020

Certification

AI Strategy, Cornell University (eCornell)

Feb 2026

Joann Myung

Work Play Info Resume

NBC Universal Subscription & Growth